Nationwide Title Clearing, Inc. has a habit of constantly improving by continually self-examining themselves. Starting out as a smaller, local title company in 1991, the company has processes in place that gives the best of what works and that eliminate those things that don’t work.
Nationwide is the country’s leading wholesale document and title processing company where the majority of top retail mortgage and banking companies The bottom line is the fact that Nationwide delivers in an industry that is very demanding and competitive. The primary statists that are used to evaluate a company like Nationwide are how quickly documents can be located and delivered, and how accurate those documents are when they arrive.
Nationwide has a failure rate of only .78% and a compliance rate of 99.89%. These figures show that the locating and delivery rate, as well as the accuracy, is nearly 100% with nationwide.
Nationwide can reach out to all of the counties and storage facilities in the United States with its unique technology. This includes over 3,600 locations that reliably store and make available the necessary documents needed for property transactions all over the country. If you have ever been involved in a property or real estate closing procedure, you probably remember the relief when it was announced that the documents have all been verified and are accurate and complete.
The training of employees is another huge factor in the success of Nationwide. When a new worker is hired, he or she goes through a comprehensive three-week training program, followed by shadowing by a supervisor until all tasks are mastered. Then there are the extra advanced training modules that employees can go to as well. These modules are voluntary, but the do lead to advancement. At any point, there are roughly 50% to 70% of the workers involved.
One of the other very important processes is the examination of past performance which leads to the elimination of negative processes and the discovery of what went right. Chelsea Seguin who is the Assistant Vice-President of Filing just wrote a White Paper on the subject. She wrote the paper to reach out to lenders to help them, in addition to Nationwide, to isolate positive activities and isolate them for future use. It has been well received by hundreds of lenders.
Nationwide is constantly on the move with new programs designed not only to help themselves but to help others as well.
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